Business Fax Service in Louisville

For offices that still send and receive faxes · Louisville, KY

Still faxing over an old copper line? Louisville Telecom gives you two ways to keep faxing without it: keep your fax machine with an adapter, or switch to cloud fax to email. Either way, you keep your fax number, and our own local team handles the setup.

Call (502) 430-1234 for a free line review.


Why switch

AT&T is retiring its copper phone lines. In Louisville, traditional lines have been grandfathered since October 15, 2025: AT&T won’t accept new lines, moves or changes. Older copper fax lines can also get costly to keep and less reliable as the network ages.

Moving your fax off copper now lets you switch on your schedule, not when a line stops working.


Two ways to fax

1. Keep your fax machine

We connect your existing fax machine to our network with an adapter (ATA), so you keep faxing the way you do today, with no copper line.

2. Cloud fax to email

Send and receive faxes from email or the web, with no machine and no paper. Incoming faxes arrive in your inbox as PDFs.

Not sure which fits your office? Call (502) 430-1234 and we’ll help you choose.

Medical and dental offices: we offer HIPAA-compliant options. Call (502) 430-1234 to discuss.


How it works

1. Call for a free line review. Call (502) 430-1234. We look at how your office faxes today and recommend the right option.

2. We set it up. Our own team sets up the adapter for your fax machine or your cloud fax to email service.

3. We move your fax number and test with you. You keep your fax number. Porting usually takes about 10 business days, and we test with you before cutover.

Replacing other phone lines too? See our POTS line replacement service.


A local team

Louisville Telecom is part of a local company serving Louisville businesses since 2007, with more than 3,000 phone seats and 600+ business clients. The work is done by our own team. Try our phone service free for 14 days, with no credit card required.


FAQ

Can I keep my fax number?

Yes. You keep your fax number. Porting usually takes about 10 business days.

Can I keep my fax machine?

Yes. We connect your existing fax machine to our network with an adapter, so you keep faxing the way you do today.

Can I fax from email?

Yes. With cloud fax to email, you send and receive faxes from email or the web, and incoming faxes arrive in your inbox as PDFs.

Is it HIPAA compliant?

We offer HIPAA-compliant options for medical and dental offices. Call (502) 430-1234 to discuss.


Ready to fax without the copper line?

Call for a free line review and we’ll help you pick the right fax option for your office.

(502) 430-1234 · Mon–Fri, 8am–5pm