Louisville Business Phone Systems: Paying More Than $20 a Seat? Call Us Today.

VoIP Phone service does not have to be complicated or expensive. Our extraordinary
customer service gives you the respect and care that you deserve. Our products
and services solve all your business communications needs, no matter your size.

Try it free for 14 days. Free loaner phones, free setup, no credit card.

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Don't just take our word for it, try it out.

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Our Guarantee

We stand behind our services and products.

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Local Sales & Service

We're local, no need to call a 800 number.

Louisville Telecom at its core

At Louisville Telecom, our number one priority is always focusing on our customer experience. Whether a new customer starting out or one of our loyal business partners for years, we offer you a level of support that simply can’t be beat. From the beginning installation stages, you are partnered with an experienced project manager to oversee all programming and portal set-up. Additionally, our Level-3 IT Engineers see to network design, set-up, new switch installation (when applicable), and VLAN set-up. At Louisville Telecom, our main goal is providing you with a problem–free installation and more customer support than you know what to do with. We even supply training for each and every user!
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Do you have employees working from home? We're here so your company doesn't miss a beat.

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Our Services

Small Businesses

Our ongoing relationship with small business customers is a priority at Louisville Telecom. Being based in Louisville, we understand that your needs are unique, and that all internet phone service is not equal.

Unified Communications

Louisville Telecom's Hosted Unified Communications makes businesses more efficient and employees more productive. When you sign up for Louisville Telecom's Unified Communications solution. we don’t charge more for extras like Call Video and Conferencing.

Free Loaner Phones

While some companies may be comfortable using free soft-phone and web-phone solutions to test a VoIP service, most businesses prefer to use a physical desk-phone. Our pricing includes the free use of a VoIP Desktop or Handheld phone.

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Reliable & Trustworthy

At Louisville Telecom our number one priority is always our customers. No matter what size your business or budget, you will receive service above and beyond what the larger corporations will provide. We are here to serve you.

Try It Free: Loaner Phones and Setup Included

Test our cloud phone system at your business before you commit. We provide free loaner phones and handle setup at no cost.

Most providers charge full price for every user.

See how much your business could save with Louisville Telecom.

What Our Clients Say

Great service, and always prompt to respond if any issues happen

Mike N.

They work great, and it saved us money! Highly recommend!

Mary W.

I would recommend this company for all your communication needs

Steve A.

Straight answers before you switch

Will I keep my phone numbers?

Yes. We port your existing numbers to Louisville Telecom, usually in about 10 business days.

Can I try it before I commit?

Yes. Our free trial lasts 14 days, no credit card required. Loaner phones are free and we handle setup at no cost. You can test calling at your own business before deciding. Call (502) 430-1234 to get started.

What does it cost?

Our standard rate is $19.99 per seat, with volume discounts for more seats, and extension lines are $6.99. Use the calculator on our Plans & Features page to compare with what you pay today, or call us for an exact quote.

Is there a guarantee?

Yes. Our 60-day service guarantee covers service quality issues, from day 1 to day 60. See Our Guarantee for the details.

What happens to our fax, alarm, fire panel and elevator lines?

We handle them. For fax you can choose cloud fax, fax-to-email, or an adapter for your existing machine. Our own team replaces alarm, fire panel and elevator lines, so one company is responsible for every line.

Can we text from our business number?

Yes. Simple texting is included on seats that have a direct number. Texting requires an approved 10DLC campaign registration, which carriers require before your messages can be delivered.

Do you offer Teams calling, an AI receptionist or a call center?

Yes, as paid add-ons. Microsoft Teams calling, an AI receptionist, call center tools and cloud messaging are available when you need them. Core seats cover standard business calling.

Can I sign up online?

No, and that's on purpose. Every account is set up by a real person. Call (502) 430-1234 or use our contact page, and we'll build a plan around how your business actually answers the phone.

Are you only for Louisville businesses?

No. We're based in Louisville and serve businesses nationwide, with 3,000+ active seats and 600+ business clients.