3,000+ phones · 600+ businesses · Local since 2007
Switch your phones, fax, alarm, fire panel and elevator lines to reliable cloud service with one local company. You keep your numbers, and our own team handles the alarm and elevator line replacements.
After hours? Upload your current bill and we’ll show you what you’d pay with Louisville Telecom.
3,000+
Active Phone Seats
600+
Business Clients
2007
Serving Louisville Since
100%
Local Support
Don't just take our word for it, try it out.
60-Day Service Guarantee: service-quality issues in your first 60 days? Cancel without penalty.
We're local, no need to call an 800 number.
Our ongoing relationship with small business customers is a priority at Louisville Telecom. Being based in Louisville, we understand that your needs are unique, and that all internet phone service is not equal.
Louisville Telecom's Hosted Unified Communications makes businesses more efficient and employees more productive. With Louisville Telecom's Unified Communications, we don't charge more for extras like video and conferencing.
Every user gets a VoIP desk or handheld phone, included at no extra charge for as long as you're a customer.
See how much your business could save with Louisville Telecom.
Yes. We port your existing numbers to Louisville Telecom, usually in about 10 business days.
Yes. Our free trial lasts 14 days, no credit card required. Phones are included at no extra charge, and we handle setup at no cost. You can test calling at your own business before deciding. Call (502) 430-1234 to get started.
Our standard rate is $19.99 per seat, with volume discounts for more seats, and extension lines are $6.99. Use the calculator on our Plans & Features page to compare with what you pay today, or call us for an exact quote.
Yes. Our 60-day service guarantee covers service quality issues, from day 1 to day 60. See Our Guarantee for the details.
We handle them. For fax you can choose cloud fax, fax-to-email, or an adapter for your existing machine. Our own team replaces alarm, fire panel and elevator lines, so one company is responsible for every line.
Yes. Simple texting is included on seats that have a direct number. Texting requires an approved 10DLC campaign registration, which carriers require before your messages can be delivered.
Yes, as paid add-ons. Microsoft Teams calling, an AI receptionist, call center tools and cloud messaging are available when you need them. Core seats cover standard business calling.
No, and that's on purpose. Every account is set up by a real person. Call (502) 430-1234 or use our contact page, and we'll build a plan around how your business actually answers the phone.
No. We're based in Louisville and serve businesses nationwide, with 3,000+ active seats and 600+ business clients.
